Welcome to WellCooRx Health ("WellCooRx Health," "Company," "we," "us," or "our"). We respect your privacy and are committed to protecting the personal information you share with us.

 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our services, or communicate with us.

 

By using our website or services, you agree to this Privacy Policy.

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1. Information We Collect

 

Depending on the services you request, we may collect information including:

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Personal Information

• Name

• Date of birth

• Mailing address

• Email address

• Telephone number

• Emergency contact information (if provided)

 

Health Information

If you request pharmacist consultation or healthcare navigation services, we may collect information necessary to provide those services, including:

• Current medications

• Medication allergies

• Medical conditions

• Healthcare providers

• Pharmacy information

• Insurance information

• Medication history

• Information you voluntarily provide during consultations

 

Payment Information

Payments are processed securely by our third-party payment processor. WellCooRx Health does NOT store your complete credit or debit card information.

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Website Usage Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on our website

• Cookies and similar technologies

 

2. How We Use Your Information

 

We may use your information to:

• Provide pharmacist consultation services

• Coordinate medication refills

• Communicate with your healthcare providers, pharmacies, and insurance companies when authorized

• Schedule appointments

• Process payments

• Respond to questions and customer support requests

• Improve our website and services

• Send appointment reminders and service-related communications

• Comply with applicable legal and regulatory requirements

 

We do NOT sell your personal information.

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3. How We Share Information

 

We may share information only as necessary to provide our services or as required by law.

Examples include:

• Your healthcare providers

• Pharmacies

• Health insurance plans

• Payment processors

• Technology vendors who support our business

• Government agencies when required by law

 

All third-party service providers are expected to maintain appropriate safeguards for your information.

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4. HIPAA

 

Certain health information collected while providing pharmacist-led healthcare services may be protected under the Health Insurance Portability and Accountability Act (HIPAA).

 

When applicable, our use and disclosure of Protected Health Information (PHI) are governed by our separate HIPAA Notice of Privacy Practices.

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5. Cookies and Website Analytics

 

Our website may use cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Measure website performance

• Analyze website traffic

 

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

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6. Data Security

 

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

 

However, NO method of electronic transmission or storage can be guaranteed to be completely secure.

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7. Data Retention

 

We retain personal information only as long as necessary to:

• Provide requested services

• Meet legal, regulatory, tax, accounting, or recordkeeping requirements

• Resolve disputes

• Enforce our agreements

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8. Your Privacy Rights

 

Depending on applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain information where permitted by law

• Withdraw certain authorizations

• Request information about how your data has been used

 

Some requests may be limited by legal or regulatory obligations.

 

9. Children's Privacy

 

Our services are NOT directed to children under 13 years of age.

 

We do NOT knowingly collect personal information directly from children under 13 without appropriate authorization.

 

10. Third-Party Websites

 

Our website may contain links to third-party websites.

 

We are NOT responsible for the privacy practices or content of those websites.

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11. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically.

 

Any changes become effective when posted on our website. The updated Effective Date will appear at the top of this policy.

 

12. Contact Us

 

WellCooRx Health

 

Email: info@wellcoorxhealth.com

 

If you have questions regarding this Privacy Policy or our privacy practices, please contact us using the email above.