Notice of Privacy Practices

Effective Date: July 6, 2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

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1. Our Legal Duty

WellCooRx Health (“we,” “us,” or “our”) is required by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) to maintain the privacy of your Protected Health Information (“PHI”), provide you with this Notice of Privacy Practices, and follow the terms described herein.

We are required to notify you following any breach of your unsecured PHI.

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2. How We May Use and Disclose Your Health Information

We may use and disclose your PHI without your written authorization in the following situations:

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A. Treatment, Payment, and Healthcare Operations

• Treatment: We may use and share your information with your physicians, pharmacists, and other healthcare providers to coordinate your care, medications, and therapy management.

• Payment: We may use and disclose information to health insurance companies or other payers for billing, coverage determinations, or prior authorizations.

• Healthcare Operations: We may use your information to improve services, conduct quality assessments, train staff, and manage our business operations.

B. Other Permitted or Required Uses

We may also use or disclose your PHI without authorization when required or permitted by law, including:

• When required by federal, state, or local law

• To prevent or reduce a serious threat to your health or safety or that of others

• For public health activities (e.g., reporting adverse drug events as required)

• For health oversight activities (e.g., audits, inspections, investigations)

• In response to court orders, subpoenas, or legal proceedings

• For law enforcement purposes as required by law

• For workers’ compensation claims, if applicable

• For organ or tissue donation purposes, if applicable

C. Limited Uses Without Identifiers

We may use your health information in a de-identified form for:

• service improvement

• quality assurance

• internal analytics

3. Uses and Disclosures That Require Your Written Authorization

We will obtain your written authorization before using or disclosing your PHI for purposes not described in this Notice, including:

• Marketing purposes not related to treatment

• Sale of your health information

• Any use or disclosure not otherwise permitted by HIPAA

You may revoke your authorization at any time in writing, except to the extent we have already acted upon it.

4. Your Rights Regarding Your Health Information

You have the following rights:

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A. Right to Access

You may request to view or obtain a copy of your medical records and PHI.

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B. Right to Amend

You may request corrections to your health information if you believe it is incorrect or incomplete.

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C. Right to an Accounting of Disclosures

You may request a list of certain disclosures we have made of your PHI, excluding disclosures for treatment, payment, and healthcare operations.

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D. Right to Request Restrictions

You may request limitations on how we use or disclose your PHI. We are not always required to agree to your request.

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E. Right to Confidential Communications

You may request that we contact you in a specific way or at a specific location (for example, only by email or at a specific phone number).

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F. Right to a Paper Copy

You may request a paper copy of this Notice at any time, even if you agreed to receive it electronically.

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5. Our Responsibilities

We are required by law to:

• Maintain the privacy and security of your PHI

• Provide you with this Notice of our legal duties and privacy practices

• Abide by the terms of this Notice currently in effect

• Notify you in the event of a breach of unsecured PHI

We reserve the right to change this Notice. Any changes will apply to all PHI we maintain and will be posted on our website.

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6. Business Associates

We may share your PHI with third-party service providers (“Business Associates”) who perform services on our behalf, such as payment processing, electronic health record systems, or secure communication platforms. These Business Associates are required to protect your information under HIPAA.

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7. Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services (HHS).

We will NOT retaliate against you for filing a complaint.

Contact for Complaints to either or all of three (3):

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WellCooRx Health
Email: info@wellcoorxhealth.com

U.S. Department of Health and Human Services (HHS)
Office for Civil Rights (OCR)

What to Expect | HHS.gov

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Texas State Board of Pharmacy

Complaints | How to file and FAQs
 

8. Contact Us

WellCooRx Health

Email: info@wellcoorxhealth.com

If you have questions regarding this Notice or your privacy right, please contact us using the email above.